Our Commitment to a Safe Learning Environment

At SuikaTalk, we are committed to fostering a safe and respectful learning environment for all our users. We believe in creating a space where individuals can engage in language learning without fear of harassment or discrimination.

Zero Tolerance Policy

We want to make it clear that we have a zero-tolerance policy towards sexual harassment and discriminatory behaviour. This policy applies to all interactions within our platform, including those between learners and tutors.

Our Stance

At SuikaTalk, the safety of our tutors is our top priority. All our tutors are professionals dedicated to teaching Japanese, but above all, they are people just like you. We ask that everyone interact with kindness and respect.

All SuikaTalk tutors and staff have the right not to be subjected to any form of abuse or harassment. We will not tolerate sexual harassment, threats of physical harm, religious, cultural or racial insults, homophobic, sexist or any other derogatory remarks under any circumstances. We value their well-being and are committed to ensuring they can perform their roles in a safe environment.

Reporting

We encourage our tutors to report any instances of sexual harassment or discriminatory comments they may encounter while interacting with learners. Our team is dedicated to promptly addressing such issues and taking appropriate action to ensure the safety and well-being of our community.

Contact Us

If you have any questions or concerns regarding our policies or if you need to report an incident, please contact us. Your feedback is valuable to us as we strive to maintain a safe and inclusive learning environment for all.
Thank you for your cooperation in creating a positive learning experience for everyone on SuikaTalk.