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FAQ
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General Queries
For Learners
For Tutors
Can I give feedback on the platform?
What are the device requirements for video lessons?
Where is SuikaTalk based?
What currency are the lesson prices displayed in?
Can I join lessons in countries with internet restrictions, like China?
What is SuikaTalk?
Is it free to register on SuikaTalk for both learners and tutors?
I can't log in anymore due to too many incorrect attempts. What should I do?
Is there a refund policy?
Can a learner/tutor cancel a lesson?
Can a learner/tutor reschedule a lesson?
Can the tutors and learners check the scheduled lessons as per their time zones?
How do new learners get started?
How can I schedule a lesson?
How can I join group lessons?
What are the trial sessions? How can learners schedule trial sessions?
Is there any feature to record audio and video?
How much do lessons cost?
What types of lessons are available?
What payment methods are accepted?
Are there any minimum working hours or quotas for tutors?
Do I need a real photo for my profile?
Do tutors need to keep their cameras ON during lessons?
Is it difficult to manage lessons with students worldwide due to time differences?
Can I work on other platforms while teaching on SuikaTalk?
How should I report taxes on the income earned from SuikaTalk?
Does SuikaTalk provide employment verification letters?
How can I enhance my profile and make it outstanding?
Can I teach lessons using a mobile phone?
How much will I be paid?
How do lesson notifications work?
Is there a penalty if a teacher cancels a lesson?
How do I become a tutor on SuikaTalk?
What are the requirements to become a tutor?
Is it mandatory to offer free trial lessons?
How and when will I be paid?
Do I need to create my own lesson plans?
Got Questions?
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